—————————————————————————————————————————————————-

Our Client

Our client is one of the most prestigious luxury goods brands with retail stores all around the globe.

Objective

The VIP Client Relations Manager will be responsible for elevating the customer experience in the South Florida Flagship store through management of the VIP salon. Focus will be placed on growing Top 100 Clients, recruitment of new high potential clients to the brand and increasing brand desirability. Responsibility includes management and coaching of team members to achieve goals.

Ideal Profile

The ideal profile is someone with strong business acumen, coming from luxury goods (retail or wholesale) and with an excellent CRM orientation. Latin America wholesale sales manager willing to stop travelling are very welcome, providing they understand luxury retail.

Job Description

• Human Resources: Develop and manager staff, recruits candidates, coach and train team members, develop Very Important Clients plans
• Manage the Very Important Clients Salon: Coordinate other Miami stores’ Very Important Clients, manage use, access and appointments of the Salon, oversee inventory and merchandising of the salon
• General Management: follow store policies and procedures, manage inventory counts, maintain excellent relationship with store personnel at all levels, be consistent in using IT systems, stay updated with company and competition news, maintain very professional appearance
• Drive Clienteling Efforts: focus on growing the top 100 clients, recruit new high potential clients, develop action plans and ensure execution, develop opportunities with local market, participate in all product and customer service trainings
• Provide Personal Shopping Services: build and maintain VIC/VIP book, communicate regularly with clients and grow relationships, propose and facilitate exceptional customer experiences, assist with special requests,

Requirements

• Luxury retail experience preferred
• Sales background preferred
• Strong interpersonal and communication skills
• Good analytical skills
• Bachelor’s degree required
• Appreciated previous experience: Bottega Veneta, Bulgari, Cartier, Chanel, Audemars Piguet, Chloé, Chopard, D&G, David Yurman, De Beers, Dior, Dolce & Gabbana, Emilio Pucci, Ermenegildo Zegna, Escada, Fendi, Ferragamo, Gucci, Harry Winston, Hermés, Louis Vuitton, Marc Jacobs, Neiman Marcus, Oscar De La Renta, Piaget, Prada, Ralph Lauren, Saks Fifth Avenue, Tiffany & Co, Tourneau, Van Cleef & Arpels, Yves Saint Laurent
• Appreciated previous titles: Store Manager, Store Director, General Manager, Department Manager, Senior Sales Associate, Area Sales Manager, International Sales Manager, Area Manager, Regional Sales Manager

Compensation

• nc

How To Apply

For more information about the job description and the company, please contact us below. Attach your resume and cover letter if we don’t already have it.
[contact-form]

—————————————————————————————————————————————————-

Our Client

Our client is one of the most prestigious luxury goods brands with retail stores all around the globe.

Objective

The VIP Client Relations Manager will be responsible for elevating the customer experience in the South Florida Flagship store through management of the VIP salon. Focus will be placed on growing Top 100 Clients, recruitment of new high potential clients to the brand and increasing brand desirability. Responsibility includes management and coaching of team members to achieve goals.

Ideal Profile

The ideal profile is someone with strong business acumen, coming from luxury goods (retail or wholesale) and with an excellent CRM orientation. Latin America wholesale sales manager willing to stop travelling are very welcome, providing they understand luxury retail.

Job Description

• Human Resources: Develop and manager staff, recruits candidates, coach and train team members, develop Very Important Clients plans
• Manage the Very Important Clients Salon: Coordinate other Miami stores’ Very Important Clients, manage use, access and appointments of the Salon, oversee inventory and merchandising of the salon
• General Management: follow store policies and procedures, manage inventory counts, maintain excellent relationship with store personnel at all levels, be consistent in using IT systems, stay updated with company and competition news, maintain very professional appearance
• Drive Clienteling Efforts: focus on growing the top 100 clients, recruit new high potential clients, develop action plans and ensure execution, develop opportunities with local market, participate in all product and customer service trainings
• Provide Personal Shopping Services: build and maintain VIC/VIP book, communicate regularly with clients and grow relationships, propose and facilitate exceptional customer experiences, assist with special requests,

Requirements

• Luxury retail experience preferred
• Sales background preferred
• Strong interpersonal and communication skills
• Good analytical skills
• Bachelor’s degree required
• Appreciated previous experience: Bottega Veneta, Bulgari, Cartier, Chanel, Audemars Piguet, Chloé, Chopard, D&G, David Yurman, De Beers, Dior, Dolce & Gabbana, Emilio Pucci, Ermenegildo Zegna, Escada, Fendi, Ferragamo, Gucci, Harry Winston, Hermés, Louis Vuitton, Marc Jacobs, Neiman Marcus, Oscar De La Renta, Piaget, Prada, Ralph Lauren, Saks Fifth Avenue, Tiffany & Co, Tourneau, Van Cleef & Arpels, Yves Saint Laurent
• Appreciated previous titles: Store Manager, Store Director, General Manager, Department Manager, Senior Sales Associate, Area Sales Manager, International Sales Manager, Area Manager, Regional Sales Manager

Compensation

• nc

How To Apply

For more information about the job description and the company, please contact us below. Attach your resume and cover letter if we don’t already have it.
[contact-form]

—————————————————————————————————————————————————-

Video Application

For this position specifically, excellent public speaking and fluency in Spanish are required!! We are now asking on top of your resume and cover letter (apply below) a video application! We are requiring for all candidates to record a 2 minutes sharp (+ or – 5%) presentation of a product of their choice (fragrance, make up or skincare), briefly outlining the product’s benefits and how it should be sold by beauty advisors in the stores. You can record this video using a standard webcam and publish it privately (you can choose whether this video can be found in search engines or only seen by people you send the link to) on youtube.com or any other video website. Once done, please copy paste the link to the video in the small application form below. Thank you very much for your understanding.

Our Client

Our client for this career opportunity is the Travel Retail and Latin America office of a large group in Luxury goods (Fragrances, Skincare and Cosmetics).

Objective

The objective in this position is to provide product trainings to Beauty Advisors (aka Beauty Consultants, Cosmetics Sales Associates) across Latin America. You will prepare your training material, plan you training program, organize the logistics of such training sessions and travel extensively in Latin America to do the actual product presentations.

Ideal Profile

The ideal profile for this job is someone who is EXTREMELY OPEN TO TRAVEL internationally (75%), with PASSION FOR TRAINING and PUBLIC SPEAKING as well as strong retail experience in Fragrances and/or cosmetics (if possible including retail management) and with excellent communication abilities. The candidate also need to be perfectly bilingual in English AND Spanish.

Job Description

• Organize and provide product trainings to Beauty Advisors (aka Beauty Consultants, Cosmetics Sales Associates) across Latin America
• Prepare your training materials (Powerpoint presentations)
• Plan you training program in the region in accordance with the marketing department
• Organize the logistics of such training sessions (reserve meeting rooms, invite particpants, schedule flights and hotels, do all the necessary follow up in order to do successful training sessions)
• Travel extensively and internationally throught Latin America to do the actual product presentations.
• Visit store and make sure your training are propely followed by retail sales people
• Take advantage of your market/store visits to check the proper implementation of the Brand guidelines in each store (merchandising, incentive programs, stock levels…)

Requirements

• VERY OPEN TO TRAVEL internationally to Latin America (up to 75%)
• Excellent communication skills, with PASSION FOR TRAINING and PUBLIC SPEAKING
• Previous cosmetics/fragrances retail experience (if possible retail management)
• Proficient with PowerPoint
• Bilingual in Spanish
• Appreciated previous experience: Bulgari, Cartier, Christian Dior, Clinique, Cosmetics of France, Coty, Elizabeth Arden, Estee Lauder, Givenchy, Guerlain, Kenzo, Kiehl’s, L’Oreal, LVMH, MAC Cosmetics, Occitane, P&G, Parbel, Procter & Gamble, Roger & Gallet, YSL Beaute
• Appreciated previous titles: Trainer, Training Coordinator, Training Manager, Education Coordinator, Education Manager

Compensation

• $45k base salary + bonus + benefits + expenses

How To Apply

For more information about the job description and the company, please contact us below. Attach your resume and cover letter if we don’t already have it.
[contact-form]

—————————————————————————————————————————————————-

Our Client

Our client for this career opportunity is the Travel Retail and Latin America office of a large group in Luxury goods (Fragrances, Skincare and Cosmetics).

Objective

The objective in this position is to provide product trainings to Beauty Advisors (aka Beauty Consultants, Cosmetics Sales Associates) across Latin America. You will prepare your training material, plan you training program, organize the logistics of such training sessions and travel extensively in Latin America to do the actual product presentations.

Ideal Profile

The ideal profile for this job is someone with strong retail experience in Fragrances and/or cosmetics (if possible including retail management) and with excellent communication (public speaking) abilities. The candidate also need to be perfectly bilingual in English AND Spanish as well extremely open to travel internationally (75%)

Job Description

• Organize and provide product trainings to Beauty Advisors (aka Beauty Consultants, Cosmetics Sales Associates) across Latin America
• Prepare your training materials (Powerpoint presentations)
• Plan you training program in the region in accordance with the marketing department
• Organize the logistics of such training sessions (reserve meeting rooms, invite particpants, schedule flights and hotels, do all the necessary follow up in order to do successful training sessions)
• Travel extensively and internationally throught Latin America to do the actual product presentations.
• Visit store and make sure your training are propely followed by retail sales people
• Take advantage of your market/store visits to check the proper implementation of the Brand guidelines in each store (merchandising, incentive programs, stock levels…)

Requirements

• Previous cosmetics/fragrances retail experience (if possible retail management)
• Very open to travel internationally to Latin America (up to 75%)
• Excellent communication and public speaking skills
• Proficient with PowerPoint
• Bilingual in Spanish
• Appreciated previous experience: Bulgari, Cartier, Christian Dior, Clinique, Cosmetics of France, Coty, Elizabeth Arden, Estee Lauder, Givenchy, Guerlain, Kenzo, Kiehl’s, L’Oreal, LVMH, MAC Cosmetics, Occitane, P&G, Parbel, Procter & Gamble, Roger & Gallet, YSL Beaute
• Appreciated previous titles: Trainer, Training Coordinator, Training Manager, Education Coordinator, Education Manager

Compensation

• $45k base salary + bonus + benefits + expenses

How To Apply

For more information about the job description and the company, please contact us below. Attach your resume and cover letter if we don’t already have it.
[contact-form]

—————————————————————————————————————————————————-

Our Client

Our client is a international retailer of home and personal design accessories. They have a very premium location in Miami.

Objective

The store manager will be in charge of making sure sales and operational goals are met, manage and develop the sales team, participate in organizing exclusive events…

Ideal Profile

The ideal profile is a retail executive with strong sales and management experience. Strong passion et previous experience in design is a big plus.

Job Description

The store manager will be in charge of making sure sales and operational goals are met, manage and develop the sales team, participate in organizing exclusive events…

Requirements

• Retail Management, Store management is a must
• Bilingual English & Spanish
• Good level of MS office preferred
• Previous title appreciated: Store Manager, Retail Manager, General Manager, Store Director, Department Manager, Sales Manager, Sales Associate, Senior Sales Associate

Compensation

• $42k base + commissions

How To Apply

For more information about the job description and the company, please contact us below. Attach your resume and cover letter if we don’t already have it.
[contact-form]

—————————————————————————————————————————————————-

Our Client

Our client for this career opportunity is the Travel Retail and Latin America office of a large group in Luxury goods (Fragrances, Skincare and Cosmetics).

Objective

The objective in this position is to provide product trainings to Beauty Advisors (aka Beauty Consultants, Cosmetics Sales Associates) across Latin America. You will prepare your training material, plan you training program, organize the logistics of such training sessions and travel extensively in Latin America to do the actual product presentations.

Ideal Profile

The ideal profile for this job is someone with strong retail experience in Fragrances and/or cosmetics (if possible including retail management) and with excellent communication (public speaking) abilities. The candidate also need to be perfectly bilingual in English AND Spanish as well extremely open to travel internationally (75%)

Job Description

• Organize and provide product trainings to Beauty Advisors (aka Beauty Consultants, Cosmetics Sales Associates) across Latin America
• Prepare your training materials (Powerpoint presentations)
• Plan you training program in the region in accordance with the marketing department
• Organize the logistics of such training sessions (reserve meeting rooms, invite particpants, schedule flights and hotels, do all the necessary follow up in order to do successful training sessions)
• Travel extensively and internationally throught Latin America to do the actual product presentations.
• Visit store and make sure your training are propely followed by retail sales people
• Take advantage of your market/store visits to check the proper implementation of the Brand guidelines in each store (merchandising, incentive programs, stock levels…)

Requirements

• Previous cosmetics/fragrances retail experience (if possible retail management)
• Very open to travel internationally to Latin America (up to 75%)
• Excellent communication and public speaking skills
• Proficient with PowerPoint
• Bilingual in Spanish
• Appreciated previous experience: Bulgari, Cartier, Christian Dior, Clinique, Cosmetics of France, Coty, Elizabeth Arden, Estee Lauder, Givenchy, Guerlain, Kenzo, Kiehl’s, L’Oreal, LVMH, MAC Cosmetics, Occitane, P&G, Parbel, Procter & Gamble, Roger & Gallet, YSL Beaute
• Appreciated previous titles: Trainer, Training Coordinator, Training Manager, Education Coordinator, Education Manager

Compensation

• $45k base salary + bonus + benefits + expenses

How To Apply

For more information about the job description and the company, please contact us below. Attach your resume and cover letter if we don’t already have it.
[contact-form]

—————————————————————————————————————————————————-

Our Client

Our client for this opportunity is a very large and prestigious watches and jewelry brand. The position is within their Latin America and Caribbean office in Miami.

Objective

Manage a network of luxury watches & jewelry retail franchises in the Caribbean. Make sure they reach their goals, while respecting the brand’s guidelines of merchandising, training, inventory control, etc…

Ideal Profile

The ideal profile is someone with a corporate background, knowing how to use Excel and Powerpoint and with a good knowledge of the luxury goods industry. Previous experience in luxury retail is a strong plus, but no corporate experience is a deal breaker.

Job Description

• Manage a network of watch & jewelry retail franchises across the Caribbean
• Prepare budgets & sales forecasts
• Present new products, new collections to your network
• Conduct regular analysis of retail reports
• Visit retail stores on a very regular basis to ensure mechandising and training compliance as well as sell through performance
• Verify product mix, replenishment and sales technics

Requirements

• 5 years professional experience (including at least 2 years in luxury goods)
• Experience in the Caribbean market is a plus
• Result driven and strong negotiations skills
• Good training and motivational skills at the retail sales associates level
• Ability to travel extensively (50%)
• Fluent Spanish required (French is a plus)
• Appreciated previous experience: Audemars Piguet, Baume & Mercier, Bulgari, Bvlgari, Cartier, Chanel, Chopard, David Yurman, De Beers Jewelers, Georg Jensen, Gucci, Harry Winston, IWC, Jaeger LeCoultre, LVMH, Montblanc, Panerai, Patek Philippe, Raymond Weil, Richemont, Tag Heuer, Tiffany & Co, Tourneau, Van Cleef & Arpels,
• Appreciated previous titles: Account Manager, Sales Manager, Area Manager, Area Sales Manager, Sales Representative, Business Developer, Sales Director, District Manager, Territory Sales Executive

Compensation

• $60k to $65k in base salary + bonus

How To Apply

For more information about the job description and the company, please contact us below. Attach your resume and cover letter if we don’t already have it.
[contact-form]

—————————————————————————————————————————————————-

Our Client

Our client for this job opportunity is a very prestigious international jewelry company

Objective

Develop jewelry sales at a retail level with very high net worth individuals.

Ideal Profile

The Ideal profile for this role is an experienced jewelry retail sales person, ideally with GIA degree (Gemological Institute of America) or equivalent and speaking one or several foreign languages.

Job Description

• Achieve monthly retail sales goals
• Develops and maintains communication with clients: Collects personal data from all clients / potential clients entering the store, follows up with personal notes, photographs, catalogs.
• Attends social functions within the community to generate new clientele; Invites current and prospective clients to in-store events.
• Educates clients on the brand’s quality standards and products.
• Sets up window displays and in store displays each morning. Assures displays are broken down each evening and merchandise is appropriately stored in the safe.
• Meets and greets clients; welcomes new clients into store.
• Follows up on after sales service / follows up on repairs from start to finish; updates clients on any delays in repair or special order service.
• Adheres to policies and procedures established by the company ( i.e. dress code, consignment, after sales service, return policy, valuation request, guidelines for discounting, Human Resources policies, etc….)
• Maintains the aesthetic quality of the store ( i.e. cleanliness, quality of display, rotating products on display ).

Requirements

• Strong experience in jewelry or high-end product sales is preferred.
• GIA certification is preferred
• Strong drive for Results expected- Commitment to improving talent, techniques and selling skills.
• Knowledge of the jewelry business and the competition.
• Strong understanding of customer service needs.
• Initiative in soliciting clients, and developing new ideas and new approaches to increasing business.
• Appreciated previous experience: Audemars Piguet, Buccellati, Bulgari, Cartier, Chanel, Chopard, David Yurman, De Beers, Georg Jensen, Graff Jewelers, Harry Winston, Hublot, Judith Ripka, Mikimoto, Piaget, Pomellato, Tiffany, Van Cleef & Arpels, Yamron Jewelers

Compensation

• $40k to $50k + commissions + health insurance

How To Apply

For more information about the job description and the company, please contact us below. Attach your resume and cover letter if we don’t already have it.
[contact-form]

—————————————————————————————————————————————————-

Our Client

Our client for this job opportunity is a very prestigious international jewelry company

Objective

Develop jewelry sales at a retail level with very high net worth individuals.

Ideal Profile

The Ideal profile for this role is an experienced jewelry retail sales person, ideally with GIA degree (Gemological Institute of America) or equivalent and speaking Portuguese.

Job Description

• Achieve monthly retail sales goals
• Develops and maintains communication with clients: Collects personal data from all clients / potential clients entering the store, follows up with personal notes, photographs, catalogs.
• Attends social functions within the community to generate new clientele; Invites current and prospective clients to in-store events.
• Educates clients on the brand’s quality standards and products.
• Sets up window displays and in store displays each morning. Assures displays are broken down each evening and merchandise is appropriately stored in the safe.
• Meets and greets clients; welcomes new clients into store.
• Follows up on after sales service / follows up on repairs from start to finish; updates clients on any delays in repair or special order service.
• Adheres to policies and procedures established by the company ( i.e. dress code, consignment, after sales service, return policy, valuation request, guidelines for discounting, Human Resources policies, etc….)
• Maintains the aesthetic quality of the store ( i.e. cleanliness, quality of display, rotating products on display ).

Requirements

• Strong experience in jewelry or high-end product sales is preferred.
• GIA certification is preferred
• Strong drive for Results expected- Commitment to improving talent, techniques and selling skills.
• Knowledge of the jewelry business and the competition.
• Strong understanding of customer service needs.
• Initiative in soliciting clients, and developing new ideas and new approaches to increasing business.
• Appreciated previous experience: Audemars Piguet, Buccellati, Bulgari, Cartier, Chanel, Chopard, David Yurman, De Beers, Georg Jensen, Graff Jewelers, Harry Winston, Hublot, Judith Ripka, Mikimoto, Piaget, Pomellato, Tiffany, Van Cleef & Arpels, Yamron Jewelers

Compensation

• $40k to $50k + commissions + health insurance

How To Apply

For more information about the job description and the company, please contact us below. Attach your resume and cover letter if we don’t already have it.
[contact-form]

—————————————————————————————————————————————————-

Our Client

Our client for this job opportunity is a very prestigious international jewelry company.

Objective

The store manager will be in charge of making sure sales and operational goals are met, manage and develop the sales team, participate in organizing exclusive events…

Ideal Profile

This high end retail management opportunity is meant for an excellent retail / store manager, with strong previous experience in jewelry and luxury watches and ability to work with high profile customers.

Job Description

STAFF MANAGEMENT
• Sales staff recruitment, interviews…
• Organize the staff schedule and keep track of the hours of each sales associates
• Ensure the proper usage of uniforms provided by the company
• Quarterly reporting on HR issues (sick days, absences…)
• Process quarterly evaluation of each employee in the team
• Set goals for each sales associate

REPARATION
• Immediatly coordinate any needed repairs in the shop
• Make sure all watches work perfectly and jewelry is free of any defect at all times

CONTACT WITH LOCAL SUPPLIERS
• Establish business relationships with local diamond wholesalers in order to ensure quick delivery for urgent needs

ORGANIZATION
• Control precisely the inventory every 3 month for watches and jewelry to ensure proper level of stock at all times
• Control the inventory of displays in the store every 6 months and make sure they are free of any defect

PRODUCT TRAINING
• Organize product trainings on a regular basis with the sales staff to ensure proper knowledge level of everyone. Invite brands representatives to conduct these trainings too.

DAILY REPORTS AND MEETINGS
• Make sure the daily report is sent
• Keep the internal agenda updated so that it can be shared to all th sales saff
• Organize weekly meeting with the staff to discuss issues, performance and strategies

PR & ADVERTISING
• Preselection of advertising offers and presentation to upper management
• Organization of 2 or 3 PR events per year
• Organization of small dinners for customers on a regular basis
• Select local events to sponsor
• Constant networking with influencers, customers and potential ones
• Ensure the boutique staff does it own networking too

DIRECT MARKETING
• Make sure the store records the contact details of every customers and potential customers
• Organize mailing to the existing database of contact

MAINTENANCE
• Make sure the maintenance and cleaning of the store is perfect at all time
• Organize the constant procurement of champagne, liquors, cigars in the store.

Requirements

• Very strong previous experience in High End Jewelry and Luxury Watches
• Ability to work with very high net worth individuals
• Excellent public relations and networking abilities
• Up-to-date US work authorization
• Appreciated previous experience: Audemars Piguet, Buccellati, Bulgari, Cartier, Chanel, Chopard, David Yurman, De Beers, Georg Jensen, Graff Jewelers, Harry Winston, Hublot, Judith Ripka, Mikimoto, Piaget, Pomellato, Tiffany, Van Cleef & Arpels, Yamron Jewelers
• Appreciated previous titles: Store Manager, Store Director, Retail Manager, General Manager, Department Manager

Compensation

• Base salary of $100k plus bonuses and commissions
• Full benefits package

How To Apply

For more information about the job description and the company, please contact us below. Attach your resume and cover letter if we don’t already have it.
[contact-form]