Reporting to: US VP of Stores
Direct Reports: Retail Sales team of 12
ID: M10147
Location: Los Angeles, CA
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Our Client
Our client for this job opportunity is a medium size international luxury watch and jewelry company with stores in Geneva, London, Moscow and Beverly Hills.
Objective
The store manager will be in charge of making sure sales and operational goals are met, manage and develop the sales team, participate in organizing exclusive events…
Ideal Profile
This high end retail management opportunity is meant for an excellent retail / store manager, with strong previous experience in jewelry and luxury watches and ability to work with high profile customers (Arab Royals, Business, Politicians…).
Job Description
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STAFF MANAGEMENT
- Sales staff recruitment, interviews…
- Organize the staff schedule and keep track of the hours of each sales associates
- Ensure the proper usage of uniforms provided by the company
- Quarterly reporting on HR issues (sick days, absences…)
- Process quarterly evaluation of each employee in the team
- Set goals for each sales associate
- Immediatly coordinate any needed repairs in the shop
- Make sure all watches work perfectly and jewelry is free of any defect at all times
- Establish business relationships with local diamond wholesalers in order to ensure quick delivery for urgent needs
- Control precisely the inventory every 3 month for watches and jewelry to ensure proper level of stock at all times
- Control the inventory of displays in the store every 6 months and make sure they are free of any defect
- Organize product trainings on a regular basis with the sales staff to ensure proper knowledge level of everyone. Invite brands representatives to conduct these trainings too.
- Make sure the daily report is sent
- Keep the internal agenda updated so that it can be shared to all th sales saff
- Organize weekly meeting with the staff to discuss issues, performance and strategies
- Preselection of advertising offers and presentation to upper management
- Organization of 2 or 3 PR events per year
- Organization of small dinners for customers on a regular basis
- Select local events to sponsor
- Constant networking with influencers, customers and potential ones
- Ensure the boutique staff does it own networking too
- Make sure the store records the contact details of every customers and potential customers
- Organize mailing to the existing database of contact
- Make sure the maintenance and cleaning of the store is perfect at all time
- Organize the constant procurement of champagne, liquors, cigars in the store.
REPARATION
CONTACT WITH LOCAL SUPPLIERS
ORGANIZATION
PRODUCT TRAINING
DAILY REPORTS AND MEETINGS
PR & ADVERTISING
DIRECT MARKETING
MAINTENANCE
Requirements
- Very strong previous experience in High End Jewelry and Luxury Watches
- Ability to work with very high net worth individuals (Roals, Businessmen, politicians…)
- Excellent public relations and networking abilities
- Arabic and or Chinese speaking highly appreciated
- Up-to-date US work authorization
Compensation
- Base salary of $80k to $100k plus bonuses and commissions
- Full benefits package
How To Apply
For more information about the job description and the company, please contact us below. Attach your resume and cover letter if we don’t already have it.




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